After-sales service

If you encounter an issue with one of our products, please fill out the form below.

Contact form

*Required fields

Company *

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Person in charge of the file *

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Phone number *

The format of your phone number is incorrect. To correct it, enter a phone number that corresponds to the expected format. For example: 01 50 01 50 01

This field is required: phone (0044 20 4134 5678)

E-mail *

This field is required: email ([email protected])

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Address *

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Country *

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Street

N°

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Zip code *

The format of your phone number is incorrect. To correct it, enter a phone number that corresponds to the expected format. For example: 01 50 01 50 01

This field is required: phone (0044 20 4134 5678)

City *

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Country *

The format of your phone number is incorrect. To correct it, enter a phone number that corresponds to the expected format. For example: 01 50 01 50 01

This field is required: phone (0044 20 4134 5678)

Exact model *

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Serial number *

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Quantity

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Manufacturing date *

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Equipment under warranty

Commissioning date *

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Date of defect occurrence

Description of the issue

Frequency of the issue

Location of the issue

Comments *

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I validate the collection of my personal data *

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* I acknowledge having been informed that, in accordance with regulation 2016/679 of 27 April 2016, my surname, first name and email address are used solely by Eiffage to answer any questions and provide additional information. This processing is based on your consent. This data is kept for the time necessary to carry out the purposes. This data is intended for Eiffage's customer relationship management departments. In accordance with regulation 2016/679 of 27 April 2016, you have the right to query, access, rectify, delete, oppose on legitimate grounds and the right of portability in relation to all data as well as the right to formulate specific and general guidelines concerning the storage, deletion and communication of my post-mortem data. These rights can be exercised by contacting the data protection officer by e-mail [email protected]. I acknowledge that I have been informed that in case of dispute, I may refer the matter to the Commission Nationale de l'Informatique et des Libertés. Mandatory information is marked with an asterisk. In case of non-communication of this information, it will not be possible to respond to your requests.

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